FAQ — Custom Lantern Projects

Yes. Every project we take on is custom-designed from scratch. Our in-house design team works directly from your brief — whether that’s a cultural theme, a branded IP character, a seasonal concept, or a venue-specific environment. We produce full 3D concept renders before manufacturing begins so you can review and approve every element.

Yes. We produce animatronic lantern features including rotating elements, synchronized light sequences, sound-activated effects, and motorized movement. These are popular for entrance features, headline installations, and interactive zones designed to increase visitor dwell time.

We design for theme parks, zoos, botanical gardens, shopping malls, waterfront promenades, tourism districts, municipal plazas, and private event venues. Our team has experience adapting designs to both permanent installations and seasonal touring exhibitions.

A typical project runs 10–16 weeks from design approval to factory handover, plus 3–6 weeks for sea freight delivery. Rush timelines are possible for smaller projects. We recommend initiating contact at least 5–6 months before your target opening date to allow sufficient buffer for revisions, production, and logistics.

Our production follows six stages: (1) Client brief & site survey, (2) Concept design & 3D rendering, (3) Client approval & material sourcing, (4) Steel frame fabrication & silk/fabric work, (5) LED lighting integration & factory testing, (6) Custom crating & export packaging. Our team of 200+ designers, artisans, and technicians operates from our Zigong factory.

We work with projects of varying scales — from a single large-format sculptural centerpiece to a full walk-through festival with 300+ lantern elements. There is no fixed minimum, but our team is structured around projects with a total budget of USD 30,000 and above to ensure sufficient scope for design and logistics efficiency. For a full breakdown of typical budgets and what drives the price, see our Lantern Festival Cost Guide.

Yes. We ship to clients worldwide via sea freight, with air freight available for urgent components. We handle full export documentation, custom crating, and can arrange DDP (Delivered Duty Paid) shipping to your venue gate. Past projects have been delivered to Canada, the United States, the United Kingdom, Russia, Malaysia, Hong Kong, Australia, and more.

Each lantern element is individually padded and loaded into custom-built wooden crates designed around the specific dimensions of each piece. LED control boxes and power units are shipped separately in anti-static packaging. All crates are marked with assembly sequence numbers for efficient on-site unpacking.

Yes. We can deploy a Shilong installation team to your venue to supervise or carry out full assembly, electrical connection, and lighting commissioning. For venues that prefer to use local labor, we provide detailed installation manuals, numbered component guides, and remote video support throughout the setup process.

All projects include a 12-month warranty covering LED failures, structural defects, and fabric workmanship issues. Replacement components can be dispatched by express air freight within 5–10 business days. We also supply a recommended spare parts kit with every large project delivery.

Yes. Our lanterns are engineered for multi-season use. Steel frames are powder-coated for corrosion resistance and the fabric covering is UV-stabilized. With proper off-season storage and minor touch-up work, most installations can be redeployed for 2–3 seasons, significantly reducing cost-per-event for recurring festivals.

Our structural frames use galvanized or powder-coated mild steel. Decorative surfaces use flame-retardant treated silk, nylon, or weather-resistant fabric depending on the application. All LED components are IP65-rated for outdoor use. Electrical wiring meets international low-voltage safety standards.

Yes. All materials used in our lanterns pass flame-retardant testing. LED systems operate at 24V or 12V DC (low voltage), eliminating the risk of high-voltage exposure to visitors. We can provide flame-retardancy test certificates and LED compliance documentation on request for venues requiring formal safety sign-off.

Pricing depends on the number of lantern elements, their individual complexity and scale, material specification, LED animation requirements, and whether on-site installation support is included. We provide detailed itemized quotations after receiving your project brief. Most venue-scale projects range from USD 40,000 to USD 300,000+ depending on scope.

Fill in our project inquiry form with your venue type, location, target opening date, and a brief description of your theme or vision. Our project team will respond within 1–2 business days with initial questions and, if scope aligns, a discovery call to discuss design direction and budget range before any cost is committed.